Reservations and Payments You are booking your journey through Journey with Franda (JwF), and its designated vendor. All trips are priced per person, based on double occupancy. Single occupancy rates are available, based on availability of host accommodations. Single occupancy will incur an additional cost. After initial deposit, monthly payments or payment in full will be required. Late payments may result in cancellation of your reservation. If you find that you are having financial difficulty, please notify agent immediately in order to avoid reservation cancellation. Late payments must be arranged with your tour consultant. Final payments must be completed on or before 14 days prior to trip commencement. Payment of your deposit signifies that you have read and agree to Terms and Conditions of travel. All major credit cards and PayPal are our methods of payment. You will be provided a link in order to make your payment. Instructions will be provided via email. The package price includes only items specifically listed on the posted itinerary. Certain secondary options are based on supplier policy and may be changed or deleted by said supplier. Foreign government departure taxes, fees and tourism costs may be collected at your chosen destination by respective government authorities. Please be advised that mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, tourism taxes, may be applicable to your stay and will be payable to the hotel upon checkout. Cancellation Policy Cancellation should be received in writing document by fax or email. Should cancellation occur before 40 days from the departure date it will be subjected to 6% of the total amount received and will deducted by the bank as a transaction fee. If a tour participant cancels his/her reservation the following fees will be applied: Between 40 and 30 days before your arrival date, 25% of the entire tour price will be deducted. Between 29 and 15 days before your arrival date 50% of the entire tour price will be deducted. Between 14 and 7 days before your arrival date 75% of the entire tour price will be deducted. Between 7 and 1 days before your arrival date 100% of the entire tour price will be deducted. Also, there may be cancellation fees applied on any hotel and/or domestic flights in the case of booked tours. The cancellation fees of the domestic flights or hotels are subject to the airlines or hotels cancellation policy which changes from case to case. If any international flights are booked through the company, any change fees and/cancellation fees will be at the discretion of the airlines, and the full responsibility of the guest. EXCLUSIONS The following charges are not included in the trip price (unless otherwise noted): International airfare Airline baggage fees including checked or excess baggage fees; Passports, visas and vaccinations; Tips to your tour director, local host, driver, local guides, rest room attendants, gratuities on ferries or trains; Laundry, telephone, minibar, alcohol, beverages and food outside of designated meals on itinerary; Optional excursions, porterage at airports or train stations; Travel insurance, and all other items of a personal nature. AIR ARRANGEMENTS TO TRIP DESTINATION Travelers are responsible for arranging and purchasing their own international flights. JwF does not include air transportation in our packages and shall not be responsible or held liable for a traveler’s airfare, airline ticket, or air travel arrangements. Any air travel issues must be resolved with the airline carrier. In the event of cancellation, reschedule or flight delay, no refunds will be paid by JwF or their specified vendor, for any missed portion of the trip. Travelers are fully responsible for any additional expenses incurred prior to joining the tour. JwF strongly suggests that all travelers purchase travel insurance with provisions to cover unexpected expenses. PASSPORT VALIDITY Many countries require passports to be valid for no less than six months before arrival. It is the sole responsibility of the traveler to ensure passport validity before any international travel. JwF, or its specified vendors, will not be held liable for delays or denials due to failure to meet individual countries entry and exit requirements. For more information on passport and visa requirements, please visit the U.S. State Department website www.travel.state.gov. TRAVEL INSURANCE JwF strongly suggest that all travelers purchase travel insurance to protect both you and your journey. This insurance should cover the cost of trip cancellation, flight delays and cancellations, loss of employment, accidents and illness that would prevent you from traveling and/or that occurs during your trip. This responsibility rests solely on the traveler. JwF advises that you research and find coverage that best fits your individual needs. By declining to purchase travel protection, you acknowledge and accept liability for any cancellation penalties, damages and/or out-of-pocket expenses incurred. You also acknowledge and accept responsibility for arranging and paying for any treatment in the face of a medical emergency while traveling. SPECIAL ASSISTANCE TRAVELERS Travelers who require special assistance due to a disability must notify JwF at the time of booking. If JwF, or its specified vendors, are unable to arrange acceptable and reasonable accommodations, JwF will notify traveler. Traveler will be given the option to discontinue booking. JwF will not be held liable for any denial of services by accommodations, restaurants or other independent suppliers. JwF will not be held responsible to provide individual assistance. Travelers must be able to independently partake in activities of the trip. Please note that the Americans with Disabilities Act is a federal law applicable only in the United States; therefore, facilities and accommodations may be limited. INSECTICIDES Some countries may require aircraft cabin insecticide treatment for inbound foreign flights. For more information on aircraft disinfectant requirements as well as a list of countries requiring disinfection of inbound flights, please visit https://www.transportation.gov/office-policy/aviation-policy/aircraft-disinsection-requirements ENGLISH All tour directors, local hosts, local guides and ships’ crews are English speakers; and all vacation commentary will be done in English. PHOTOGRAPHS JwF may, on occasion, hire a photographer to take pictures of travelers, activities and attractions. Upon booking with JwF, permission is granted to use photographs of you taken during the trip on social media and on our website for marketing purposes only. JwF may, at its own discretion, make the pictures available to travelers as part of the trip or at an additional cost. AUTHORITY TO REMOVE OR REFUSE TRAVELERS At the sole discretion of JwF, and it specified vendors, JwF may refuse transport to any passenger or may require any passenger to the leave the tour if it is reasonable believed that the passenger: Is dangerous to others or to himself or herself Has engaged in, is engaged in, or is threatening to engage in behavior that may adversely affect the safety, security, comfort, enjoyment, or well-being of other passengers, or JwF representatives, including, but not limited to, behavior that is disruptive, verbally abusive, physically abusive, obnoxious, harassing, discriminatory or obscene Has failed or refused or is failing or refusing to follow JwF rules and procedures or the instructions of JwF or its representatives. In the event a traveler is removed, JwF, or its specified vendors, will not be held liable for passenger transport and shall not be required to refund any portion of the price paid by the traveler, under the terms of this paragraph, nor shall JwF, or its specified vendors, be responsible for expenses for lodging, medical care, meals, transportation, or any expenses incurred by the traveler. JwF, and its specified vendors, shall be entitled to recover from the traveler any costs or expenses incurred by JwF or its representatives in the removal of the traveler or the exercise or enforcement of this clause. LIMITATION OF LIABILITY Without limitation, Passenger(s) assume the risk of, and agree that JwF, or its specfied vendors, are not liable for any damages arising from or related to any act of God or public enemies, arrest, restraints of any government or rulers of people, piracy, war, revolution, extortion, terrorist activity, threatened or actual rebellion, political upheaval, civil unrest, riots, fire, lockouts, explosion, collision, weather conditions, dangers incident to the sea, mechanical or construction failures or difficulties, diseases, local laws, abnormal conditions or developments, closure of airports/seaports/hotels/train stations, carrier or supplier logistical problems, computer problems stranding, food or water poisoning, illness, grounding, perils of the sea, rivers, canals, locks or other waters, perils of navigation of any kind, theft, accident to or from machinery, boilers, or latent defects even though existing at commencement of the trip, desertion or revolt of crew, or lost/damaged/delayed luggage. ROOMMATE POLICY In the event that a traveler books double occupancy, JwF will attempt to assign a roommate for those who want the companionship and/or cost savings of traveling double occupancy. Most often, we can find roommates for everyone, but not always. If we cannot find a roommate for you, you will be subject to paying the single rate, if you still wish to take the tour. Also, in most cases, the two people get along well, but sometimes there is friction. This is a chance you take by booking in the double occupancy category. We cannot guarantee compatibility. If you are unwilling to take this chance, you might be well served by paying the Single Supplement and having a room to yourself. If you book in the double occupancy category, you can still try to find your own roommate within the group. If the preferred or assigned roommate cancels prior to tour departure, and another roommate is not available, you will be offered the Single Supplement, if you decide to go, or be subject to the cancellation fee, if you decide to cancel. For this reason, we strongly recommend that both roommates purchase a Travel Protection Policy. If your assigned or preferred roommate cancels for reasons covered by the insurance policy, the insurance company may reimburse you for the Single Supplement or for your cancellation fee, whichever applies.
The terms and conditions are subject to amendment and modification.
From the first moment that you share with us your dream vacation, our team will begin our research in order to turn your dream into a unique reality, based on your individual or group needs and desires.